General

Will I need to assemble my Cybertron E-Motorcycle ?

Your Cybertron E-Motorcycle will arrive completely assembled and ready-to-go. Just bring your battery up to a full charge and ride.

Can I pick up my Cybertron instead of shipping?

Yes, In person pickup is available.

Contact us at:

to learn more.

Do I need a license and insurance to ride the Cybertron E-Motorcycles?

No license is needed to drive Cybertron E-Motorcycles on the road.

Can two passengers ride at the same time?

No, Cybertron E-Motorcycles are built for one person

I'd like to test a Cybertron or see one in person, are you guys offering any test rides?

Yes, we offer demos and test rides please contact us using:

I have general questions about the Cybertron, who can I talk to?

Please contact us through:

What is the warranty on Cybertron E-Motorcycles

Lifetime warranty on the frame, 2 year limited E-Bike and battery warranty. Complete details can be found here

Is it safe to drive my Cybertron E-Motorcycles in the rain?

Yes. The Cybertron Motorcycle is built with water-resistant components and sealed electronics, allowing you to ride confidently in rain and wet conditions.

maintenance

Will Modifications void my warranty?

Aesthetic modifications are welcomed, unless modifications were applied or used incorrectly that directly resulted in damage to the bike.

Modifications to battery, battery controls, harness or electrical system if not approved by Cybertron may void your warranty.

Where can I have my motorcycle serviced?

We are currently building a dedicated service center to provide top-tier support for our riders. In the meantime, please contact our support team directly.

Where can I purchase parts for repair and replacements?

We are currently building a dedicated service center to provide top-tier support for our riders. In the meantime, please contact our support team directly for any replacement or additional parts

Where can I find the owner's manual?

You will receive a detailed user manual via email as soon as your purchase is confirmed, so you can familiarize yourself with your new Cybertron E-Motorcycle before it arrives.

Battery

What kind of batteries are used in Cybertron E-Motorcycles?

All Cybertron E-Motorcycles come with Lithium ion batteries

Do I need a garage or dedicated parking to charge my bike?

Not at all!

We designed the charging process to be completely hassle-free, no matter where you live.

You can plug the charger directly into the bike, or simply unlock and remove the battery to charge it inside your apartment or at your desk.

We also offer replacement batteries so you can swap them out and keep moving.

How long does it take to charge the battery?

It takes a total of 3 to 4 hours to charge a battery to full.

Will additional batteries be available for purchase?

We are currently building a dedicated service center to provide top-tier support for our riders. In the meantime, please contact our support team directly.

Is it safe to charge the battery every day?

Yes, it is safe to charge your battery everyday.

What's the best way to take care of Cybertron batteries?

Charge your battery until the light indicator turns green.